Effective Date: August 6, 2025
Privacy Policy
At NoLimits NYC Home Care, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data, including your SMS consent.
1. Information We Collect
- Contact information (name, phone number, email, mailing address)
- Health-related information necessary for service coordination
- SMS message interaction history (delivery status, timestamps)
- Digital activity data (IP address, browser type, device information)
2. How We Use Your Information
- To provide and coordinate home care services
- To communicate service updates and appointment reminders
- To respond to inquiries and provide customer support
- To improve our website functionality and service quality
- To fulfill legal and regulatory obligations
3. Sharing of Information
- We do not sell your personal information to third parties
- Limited sharing with trusted service providers who assist our operations
- SMS consent data is never shared with marketing partners
- Disclosure when required by law or to protect vital interests
5. Data Security
We implement industry-standard security measures including:
- Secure data transmission protocols
- Encryption of sensitive information
- Regular security assessments
- Limited access to personal data
6. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for communications
- Lodge complaints with regulatory authorities
7. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without verifiable parental consent.
8. Policy Updates
We may periodically update this policy. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy regularly.